Shipping Policy

Helpsy Source is proud to offer free UPS Ground shipping on all regular website orders, including bulk buys and pallets (up to 400 units), within the continental US. We are unable to offer free shipping for any customer return. Return shipping costs will be deducted from any refund payment. 

Orders ship to the US & Canada via FedEx, USPS, or UPS, depending on buyer location. 

Fulfillment time varies depending on the product ordered. Some inventory is fulfilled within a few days and some inventory may take 10-12+ business days for fulfillment. We appreciate your patience as our team works 24 hours a day, 7 days a week to sort, pack and fulfill orders. 

*Please note some orders may be shipped through freight delivery in either a gaylord on a pallet or in boxes on a pallet.

For Canadian orders, shipping rates are calculated by weight and duties/fees are collected at checkout to avoid further charges for customers at customs.

Custom orders over 400 units may incur calculated shipping fees.